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Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal information when you visit this website or book a service.

What information we collect

We may collect and store the following information:

  • Your name, contact details (such as phone number and email address), and any information you provide when booking a session.

  • Relevant health information that you voluntarily share to ensure your treatments are safe and appropriate.

  • Website usage data through cookies or analytics tools (e.g. page views, browser type, or time on site).

How we use your information

Your personal data is used to:

  • Schedule and manage appointments.

  • Communicate with you regarding your bookings or wellbeing services.

  • Provide treatments that are tailored to your needs and health considerations.

  • Improve the website and customer experience.

We will never sell or share your information with third parties for marketing purposes.

How data is stored

Your information is kept securely, whether it’s stored electronically or on paper. Any sensitive information, including health notes, is handled in accordance with professional confidentiality standards. Only the practitioner(s) involved in your care will have access to your treatment records.

Your rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections or updates to your information.

  • Request the deletion of your data (subject to legal or professional obligations).

  • Withdraw consent for communication at any time.

To request changes or access to your data, please contact us directly via the contact information on this site.

Cookies and website analytics

This website may use basic cookies or analytics tools (e.g., Google Analytics) to monitor traffic and improve the site. You can manage cookie preferences through your browser settings.

Contact

If you have any questions or concerns about how your information is handled, please don’t hesitate to get in touch:

The Soul's Whisper
Email: contact@thesoulswhisper.co.uk
Phone: 07875841142

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